Contact Us

Contact Us

Please view our Frequently Asked Questions page for the answer to many questions first.

Visit Us

Nozomi Project Address:   Shimo Enokidan 142-10,  Watanoha-Aza, Ishinomaki-shi Miyagi-ken 986-2135 JAPAN

Phone: (within Japan) 022-590-4024
Outside of Japan: 011-81-225-90-4024

Typical business hours: Tuesday – Friday, 9:00am – 4:00pm. We are closed on most Japanese holidays. We love in-person shoppers, and always appreciate advanced notice whenever possible.

U.S. Customers: You can contact our U.S. Representative throughout the holiday season at: 865-250-2907. Please be aware that some questions may need to be fielded to our Japanese staff as all orders are still being sent out from Ishinomaki. However, Lora is excited to help answer any questions she can on the spot, or get back to you on questions that require a bit more hands-on help. If you don't get an answer, feel free to text your name, nature of your question, and the best number to reach you. We look forward to serving you!